Please take a moment to familiarize yourself with our terms and conditions that apply to our clientele and activities. By making a booking with Ride With Mee you are deemed to accept and adhere to our Terms and Conditions.
Course bookings– Section 1-4
Vouchers and Discount Codes – Section 5-6
Important information– Section 7-10
Course bookings
1. Cancellation by client
1.1. Cancellations by the client before 5 days to the course commencing are refundable.
2. Cancellation by Ride With Mee
2.1 In all circumstances Ride With Meewill endeavour to make sure your day goes ahead as planned. In the unforeseen event of a course cancellation Ride With Mee will refund 100% of course fees or a course date transfer.
3. Booking amendments
3.1 Names can be changed up to 5 days prior to the course commencing.
3.2 Course dates can be changed up to 5 days prior to the course commencing.
4. Personal details
4.1 Payments are made using an approved secure system and details will not be retained in the system once the order has been processed.
4.2 We require you to register your Personal Data in order to make a booking so we can contact you should there be a problem with your order. Please ensure you check details provided for accuracy so we can ensure effective communications with you.
4.3 Payment by Cash on the day is accepted as long as a 10% deposit has been paid beofre hand.
Vouchers and Discount Codes
5. Vouchers
5.1 Vouchers can be used on any skills course or private coaching day.
5.2 Vouchers are entered upon booking a course with Ride With Mee and are subject to our terms and conditions.
5.3 Vouchers are non refundable
5.4 Vouchers are subject to verification upon booking.
5.5 Vouchers must be used within 12 months of purchase or they will expire.
6. Discount Codes
6.1 Discount codes can be used on any skills course, voucher or private coaching day.
6.2 Only one code can be used per booking.
6.3 Discount codes are entered upon booking a course with Ride With Mee and are subject to our terms and conditions.
Important Information
7. Insurance
7.1 Ride With Mee accept no liability for personal accident, loss or damage to personal equipment of clientele participating on a course.
7.2 As mountain biking is a hazardous sport Ride With Mee recommend that all participants take out personal accident insurance.
7.3 Participants take part in courses at their own risk and they must abide by the rules laid down by the instructor at the present time.
8. Medical and Fitness
8.1 When booking on a course it is your responsibility to make sure you are at the minimum fitness level required stated in the course information area.
9. Personal equipment
9.1 Bike – It is your responsibility to make sure your bike is both serviceable and safe, all bikes will be checked by the instructor prior to the course commencing.
9.2 Personal protective equipment – Helmets and gloves must be worn at all times, knee and elbow pads must be worn on ‘Gravity’ courses.
10. Venues
10.1 Ride With Mee provide basic information in order for you to get the venue where your course will take place. It is your responsibility to ensure you get to the venue on time. If you have any doubts about the meeting point, please ensure you contact us prior to the course commencing.